1. Statement

1.1. We recognize that protecting privacy is everyone's concern and for that reason, we are committed to keeping our user's information confidential.

1.2. Your use of this site constitutes your agreement to this Privacy Policy.

2. Definitions

2.1. "Personal Information" is recorded information about an identifiable individual but excludes any information that is not considered as such by Privacy Laws.

2.2. "Privacy Laws" means the Act Respecting the Protection of Personal Information in the Private Sector, S.Q. P-39.1 and the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5.

3. Discretion

Some provisions of this Privacy Policy may exceed regulatory requirements. In such circumstance, we have full discretion with respect to their application.

4. Personal Information

4.1. When you interact with us through our website, we may collect Personal Information such as, but not limited to:

• 4.1.1. Full name, age, date of birth, gender and marital status (if applicable);
• 4.1.2. Billing and delivery postal addresses;
• 4.1.3. Payment information such as credit/debit card numbers, security code numbers and other related billing information;
• 4.1.4. Phone numbers (including mobile phone) and e-mail details;
• 4.1.5. Cookies, should you choose to accept them when consulting our website;
• 4.1.6. User name and password;
• 4.1.7. Information retrieved while browsing our website, your IP address, operating system and browser type, device type and time zone setting;
• 4.1.8. The date and time of your visit to our website;
• 4.1.9. The pages of our website that you access;
• 4.1.10. The documents you retrieved and any other correspondence with us;
• 4.1.11. All other information relevant to the services we are providing.

5. Cookies

5.1. Our website uses cookies to identify that browser during interaction on the website.

Set cookies options.

5.3. On our website, we use cookies to:

• 5.3.1. Identify you when you visit our website;
• 5.3.2. Help us manage the content contained our website;
• 5.3.3. Help creators manage content while organizing and updating the website;
• 5.3.4. Store information about your preferences and to personalize our website for you;
• 5.3.5. Use them as part of the security measures used to protect user accounts, including preventing fraudulent use of login information, and in general to protect our website and services;
• 5.3.6. Help us analyze the use and performance of our website and services;
• 5.3.7. Manage the promotion of our services, in order to attract interest and engagement.

6. Information collected and its purpose

6.1. Personal Information will only be collected with your consent, such as information voluntarily provided to us through our website. We believe in minimizing data collection and limiting its use to necessary services, legal compliance, or government requests.

6.2. Purposes for which we collect Personal Information include but are not limited to:

• 6.2.1. Respond to your requests, comments or questions;
• 6.2.2. To process orders or to receive information about our website, service or product;
• 6.2.3. To improve the content, appearance and utility of the website and to trace our visitors' use of the website for internal inquiry purposes;
• 6.2.4. To provide any necessary notices and to notify our users of updates to the website;
• 5.2.5. With your consent, to send email offers, announcements, or newsletters to your email address and help us create content that is most relevant to you;
• 6.2.6. To execute our obligations arising from a contract entered into between yourself (the user) and us;
• 6.2.7. Management analysis, forecasting, business planning and transactions, ensuring our compliance with applicable laws and regulations;
• 6.2.8. For research, statistical and other purposes (such as improving our website, products and services) or measuring the effectiveness of our advertising.

6.3. If we are required to use your Personal Information for a purpose that differs from those described herein, we will obtain your consent before doing so.

7. Data storage and security

7.1. We implemented customary security safeguards including physical, organizational and technological measures.

7.3. No data transmission over the internet can be guaranteed to be 100% secure.

8. Responsibility

8.1. We have appointed LINKEO to ensure our compliance with the Privacy Laws.

9. Disclosure and retention of your Personal Information

9.1. We will not sell, rent or dispose in any manner, your Person Information to third parties except as disclosed in this Privacy Policy or agreed upon individually in a separate agreement.

9.2. Any complaint, issue or problem that we become aware of that violates this Privacy Policy will be treated as confidential. However, some disclosures may be necessary to resolve the issues and implement appropriate solutions.

9.3. We retain Personal Information we collect from you where we have an ongoing business and need to do so, for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements. We keep your Personal Information in a form that allows us to identify you for as long as necessary to achieve the purposes for which we are processing your data and do not store your data for longer, unless we must comply with applicable laws.

9.4. Personal Information that is no longer required to fulfil the identified purposes will be destroyed, erased, or made anonymous.

10. Access to your Personal Information

10.1. You have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may request that: (i) we correct or update any such Personal Information; or (ii) such Personal Information be unsubscribed from the email marketing database.

10.2. If you wish to update your Personal Information, we invite you to contact us by any method provided for in section 8.2. When contacting us, we may request Personal Information to verify your identity and in order to be sure we handle your request correctly.

10.3. If you make a request to delete your Personal Information and that data is necessary for the products or services you have purchased and/or use, the request will be honored only to the extent it is no longer necessary for any services purchased and/or used, or required for business purposes or legal or contractual record keeping requirements.

10.4. In the event that you have provided your consent to collect and use your Personal Information, you may make a withdrawal of consent.

11. Failure to provide Personal Information

11.1. When we need to collect Personal Information by law or in order to provide our services and you fail to provide the information requested, we may not be able to carry out the services in which you have contracted us to do. In these circumstances we may have to cancel our agreement or contract.

11.2. We will notify you in the case of cancelation due to failure to provide Personal Information

12. Transparency

12.1. We are committed to being transparent with regard to the Personal Information we collect, use and store. We invite you to contact us using any of the methods provided for in section 8.2 with any questions you may have.

13. Changes to this Privacy Policy

13.1. This Policy is effective as of 8th april 2021, and supersedes all prior versions.

13.2. We reserve the right to change this Privacy Policy when appropriate and without prior notice. We therefore encourage you to refer back to this policy on a regular basis.